Question 1

How quickly can you fix my cable issues?

Accepted Answer

In most cases, we can repair cable issues the same day you call. Our technicians carry common cable sizes and hardware on their trucks. For emergency situations, our rapid response team can often arrive within 1-2 hours. Cable repairs typically take 30-60 minutes once our technician arrives.

Question 2

What causes cable issues in garage doors?

Accepted Answer

Cable issues are commonly caused by: worn or frayed cables from age and use, improper tension causing cables to slip off drums, rust or corrosion from moisture, sudden spring breakage putting extra strain on cables, and misaligned tracks causing uneven wear. Regular maintenance can prevent most cable problems before they become emergencies.

Question 3

Do you offer financing for new commercial door installations?

Accepted Answer

Yes, we offer flexible financing options for commercial garage door installations. We understand that commercial doors are a significant investment, so we work with several financing partners to provide options that fit your budget. Contact us for a free quote and we'll discuss financing options available for your project.

Question 4

What's included in your garage door maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: lubrication of all moving parts including bearings, rollers, and hinges; safety inspection of springs, cables, and hardware; track alignment check; opener testing; weather seal inspection; balance testing; and hardware tightening. Regular maintenance extends the life of your door and prevents costly repairs.

Question 5

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours. This includes removing the old door, installing the new door and hardware, setting up the opener, and testing everything for proper operation. Commercial installations may take longer depending on the size and complexity of the door.

Question 6

Do you provide warranties on your work?

Accepted Answer

Yes! We stand behind our work with a 1-year warranty on all labor. Additionally, the garage doors and parts we install come with manufacturer warranties that can range from 1 year to lifetime depending on the product. We'll explain all warranty coverage before starting any work.

Frequently Asked Questions

Ready for Doors Done Right?